Cart Abandonment
Recover the order, not just send the reminder.
Triggered on the real cart event, with the agent deciding channel, timing and whether a code is warranted — inside your margin.
A recovery flow that thinks
Real cart events
Add-to-cart, checkout-started and abandonment from web and app, on the profile immediately.
Channel and timing per person
A first-time visitor and a loyal customer get different treatment; the agent decides, not a fixed 1h/24h cadence.
Code only if needed
Many carts recover on a reminder alone. The agent adds an incentive only when it changes the outcome.
Net incremental orders
Recovered revenue measured against a holdout, net of any discount.
FAQ
Questions teams ask
Does browse abandonment work the same way?
Yes — product-view without add-to-cart is a trigger too, with the agent deciding whether it is worth acting on.
See it decide on your data.
A short working session on your customers, your channels and one outcome you want to move. No slideware.