Agentic Loyalty Platform

Codes issued in the moment, tracked to the till.

Coupons generates single-use, bulk and personalised codes when a code is needed, and follows each one from issue to redemption.

What Coupons runs

  • Single-use, bulk and personalised

    Codes generated per customer when needed, or in batches for campaigns.

  • Expiry and channel rules

    Every code carries the window and channels it is valid for.

  • Tracked to redemption

    Issue, delivery and redemption recorded online and in store.

How its agents work across the platform

  1. 01

    Take the brief

    Issue a code only when Offers has decided an incentive is worth it.

  2. 02

    Travel in the message

    Engagement puts the code inside the message, on the channel the customer answers.

  3. 03

    Report back

    Redemptions flow to Analytics and the ledger as they happen.

FAQ

Questions teams ask

  • Can codes be limited to one customer?

    Yes. Single-use and personalised codes are tied to the customer they were issued to.

  • Do in-store redemptions count?

    Yes. Redemptions are tracked online and in store, so results include the till.

See it decide on your data.

A short working session on your customers, your channels and one outcome you want to move. No slideware.

Coupons — codes issued and tracked to redemption | GoEngage AI