Agentic Loyalty Platform
Personal incentives that protect your margin.
Offers’s agents decide which incentive, if any, each customer should get — inside the eligibility rules, frequency caps and budgets you set.
What Offers runs
Eligibility
By segment, tier or behaviour, so offers only go where you intend.
Frequency caps
Limits per customer, so incentives stay special and customers don’t learn to wait.
Budgets with a ceiling
Per offer and per campaign; when a budget is spent, issuing stops.
The smallest incentive that works
Its agents weigh free shipping, bonus points, a discount — or nothing at all — against margin.
How its agents work across the platform
- 01
Put forward options
Propose the incentives a customer is eligible for, alongside Rewards’s points options.
- 02
Hand off the code
When an offer needs a code, Coupons issues it for that customer.
- 03
Get the verdict
Analytics measures each offer against a holdout, so the next choice is better informed.
FAQ
Questions teams ask
Can the agents decide not to send an offer?
Yes. Doing nothing is always an option, and often the right one when a customer would buy anyway.
How do we stop overspending?
Every offer draws on a budget with a hard ceiling, and caps limit how often any one customer receives one.
See it decide on your data.
A short working session on your customers, your channels and one outcome you want to move. No slideware.