Agentic Loyalty Platform

The reward each member actually wants.

Rewards manages your catalogue — products, experiences, vouchers and partner rewards. Its agents match each member to the reward most likely to bring them back.

What Rewards runs

  • One catalogue

    Products, experiences, vouchers and partner rewards, each with a points cost and availability.

  • Picks per member

    Its agents choose the reward a member is most likely to redeem, based on what they have done and redeemed before.

  • Redemption anywhere

    Members redeem in store, in app and online, with each redemption booked to the ledger.

How its agents work across the platform

  1. 01

    Read the balance

    Use Loyalty’s view of points and tier to offer rewards a member can reach.

  2. 02

    Add the nudge

    Suggest bonus points or a reward within reach when Engagement has a message going out.

  3. 03

    Learn from redemptions

    What members redeem, and ignore, feeds the next pick.

FAQ

Questions teams ask

  • Can partners supply rewards?

    Yes. Partner rewards sit in the same catalogue alongside your own products and experiences.

  • Can we control which rewards are shown?

    Yes. You set the catalogue, points costs and availability; the agents choose only from what you allow.

See it decide on your data.

A short working session on your customers, your channels and one outcome you want to move. No slideware.

Rewards Platform — Personalised Rewards Catalogue | GoEngage AI