Pricing
Priced on the value delivered, not the emails sent.
Plans scale with tracked customers and the channels you switch on. No charge for seats, and no penalty for measuring yourself with a holdout.
How plans are structured
By tracked customers
You pay for the profiles under management, measured on a rolling basis, not for total records ever seen.
By active channels
Switch on WhatsApp, email, push, SMS, in-app or web as you need them. Message and conversation costs pass through at cost or via your own providers.
Unlimited seats
Every plan. Collaboration should not be a line item.
Governance in higher tiers
Approvals, roles, SSO/SAML, audit export and regional deployment on business and enterprise plans.
Getting a number
- 01
Tell us your scale
Rough tracked-customer count and the channels you want first.
- 02
We size a plan
Including a realistic pass-through estimate for messaging costs.
- 03
Start as a design partner
Early teams get hands-on onboarding and preferential terms while the product matures.
FAQ
Questions teams ask
Is there a free tier?
Not yet. There is a design-partner programme with preferential terms — write to hello@goengage.ai.
Do holdouts cost extra?
No. Holdout customers are not charged as an additional audience, and incrementality reporting is included on every plan.
Do you mark up messaging?
You can bring your own WhatsApp BSP, ESP and SMS providers, or use ours at pass-through cost.
See it decide on your data.
A short working session on your customers, your channels and one outcome you want to move. No slideware.