Partner ecosystem
Build the integration, or bring the outcome.
Technology partners connect their platform natively and reach every mutual customer. Solution partners implement and run GoEngage AI programmes for clients. One program, matched support for each.
The problem
Most partner programs are a logo wall
A lot of partner ecosystems amount to a listing page and an occasional co-marketing email. The technology partner gets docs and no support channel; the agency partner gets a badge and no lead flow. Both sides call it a partnership and mean something different by it.
We split the program by what a partner is actually optimising for — shipping a working integration, or delivering outcomes for a client — because the support each one needs is different, and pretending otherwise helps neither side.
Partner types
Two tracks
Technology partners
Warehouses, commerce platforms, product analytics, support tools and channel providers building a native, two-way integration with GoEngage AI — available to every mutual customer once it ships.
Solution partners
Agencies, consultancies and systems integrators implementing, running or extending GoEngage AI programmes for clients — from the first integration to ongoing decisioning strategy.
What you get
Support matched to the track
Integration support
Sandbox access and a direct channel to the team that owns the API you are building against, not a ticket queue.
Go-to-market support
Joint launch content and a briefing for our sales team on what you do, so a mutual customer gets a warm introduction instead of a cold one.
Product input
A direct line to the team building the decisioning layer your integration, or your clients, depend on.
One point of contact
A named partner contact who owns the relationship end to end, not a rotating queue.
How it works
From a conversation to a live partnership
- 01
Tell us what you’re building
A short call to confirm the track — technology or solution — and that there’s a real fit on both sides.
- 02
Build or get enabled
Technology partners get sandbox access and an integration spec; solution partners get product training.
- 03
Go live together
A certified integration is listed in the App Marketplace; a solution partner is listed here and plugged into shared pipeline.
FAQ
Questions teams ask
Is there a fee to join?
No. Both tracks are free. The bar is a working integration or a real implementation practice, not a payment.
We already have an integration built — how do we get it listed?
Send it to us along with the mutual customer(s) using it. We review it against the same spec every technology partner ships to, then list it in the App Marketplace.
Can one company be both a technology and a solution partner?
Yes — several partners ship a certified integration and run an implementation practice on top of it.
How do you handle deal registration?
Solution partners register the accounts they are working before we engage directly, and inbound interest that matches their region or specialty gets routed back to them.
See it decide on your data.
A short working session on your customers, your channels and one outcome you want to move. No slideware.