Media & Entertainment
Turn a free signup into a habit, then a subscription.
Content-aware recommendations, watch and read signals, and win-back timed to the churn moment — for streaming, publishing and news.
The signals that predict retention
Consumption events
Plays, completes, saves, follows and session gaps land on the profile in real time.
Habit-forming nudges
The agent picks the title, the moment and the channel that turn a casual viewer into a weekly one.
Pre-churn win-back
Falling engagement triggers intervention before the renewal date, not after the cancel.
Trial-to-paid
Journeys that adapt to what the user actually watched or read during the trial.
FAQ
Questions teams ask
Can it use our recommendation model?
Yes. Bring your own content scores; the agent decides when and how to surface them per person.
Does it handle free, ad-supported and paid tiers?
Yes — tier, entitlement and billing state are modelled as part of the profile.
See it decide on your data.
A short working session on your customers, your channels and one outcome you want to move. No slideware.